While balancing my check book online I discovered $30 deducted from my account. Since there was a phone number listed, I called and talked to a female who could barely speak hello in English. I disputed this amount being deducted. She then told me I had applied for a payday loan and this was the 'application fee'. I didn't apply for a loan through them and asked for a refund. She told me it was non-refundable. I then asked to speak to a supervisor, who wasn't much better. He told me it was non-refundable and asked if I wanted them to cancel my account with them. As I explained to him, I didn't have an account, nor had applied for one through them but just wanted my $30 back. He again told me I couldn't get a refund, so I explained to him it was illegal to deduct money from someone's bank account without their authorization. He then told me he could give me $20 back and it would be deposited within 15 days. Well, it's now been 20 and I've yet to see anything come through. What they are doing is illegal and someone needs to make it stop before more people are hurt by this. Make them pay...
0 comments