I ordered Bailey Button Ugg boots from this website for my 13 year old daughter's birthday on the 18th October. Needless to say they have still not arrived 2 weeks later even though i paid for express 2-3 day shipping by DHL. When I tried to cancel the order on the account I had made, the website would not allow me to email my complaint. I now have no way of tracing the order or contacting the company for a refund.
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