This is a follow up to an earlier complaint with Tristar over the Chinese Made "Montel Williams Healthmaster" blender. I spent the last month (Aug) fighting with them to get a refund after receiving a 3rd unit that failed within days with the same problem.
Normally I would be happy, but they are refusing to issue a credit to my current Visa, only to the original from a bank in NE Georgia that was seized and closed by the FDIC. Although I can provide detailed verification of current and previous addresses, and the original paper invoice, they claim "Banking Laws" won't allow them to change the credit card information. Even when I sent the unit back to them for the refund and have delivery confirmation receipts to prove it.
To shorten the story, the defective product was delivered back to them on 8/1 and acknowledged by Tristar via email and UPS email and tracking/delivery confirmation.
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