Complaint / Review
JustAnswer.com
Charged $15 monthly for a subscription I never requested

Just Answer started charging my card $15 a month for a subscription that I didn't sign up for. I called at the beginning to put a stop to it. They said they would call me within 24-48 hours, but no call was ever returned. This is my third month, and exactly on the 4th $15 is being withdrawn.

I am to call on Monday to speak to the billing department. When I call, they have no record of me, just my card on file. They do not have my email address or any names on the account that they can give me to confirm my subscription.