I signed up with Primus in the month of may I did not receive any service from them until nearly the middle of the month of June. I was patient about this however when I finally did receive service frome them I got 3 days of internet service and 2 days of phone service after which my service went completely dead. I tried for 5 days to get the issue resolved and my services back on line then had their services cancelled.
This company had me give them a security deposit of 150 dollars could not resolve my problem could not even tell me what the problem was. I called every day to get the issued resolved right up until I cancelled. Now they are charging nearly 110 dollars for a service that I did not receive in the first place, and informed me that they will be taking it out of my security deposit. A security deposit that I put down because I was supposed to be a risk for them as far as I can tell I was the only one at risk and now it would seem that I have also been screwed out of nearly 150 dollars. Anyone with info on what I can do about this please comment.
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