I closed out my account because I was moving. I was told when I closed out my new account they would not close it out for a month. So I had to pay for an additional month of service I did not use. Then I get my statement in the mail saying they owed me money, but would not pay me until March! That ...
I signed up with Primus in the month of may I did not receive any service from them until nearly the middle of the month of June. I was patient about this however when I finally did receive service frome them I got 3 days of internet service and 2 days of phone service after which my service went ...
Upon examination of March 16 Long Distance Service bill (Account # XXXXXXXXX) we noticed several billing errors. In order to provide more context for this issue, we feel we need to report that we have experienced similar service disruptions in the past two of which occurred during critical times in ...
I used to be a primus customer long time ago, then i cancelled the account, also long time ago, last year i went out of the country for 4 months and when i came back i have alot of bills from primus and a threatening letter to pay the bills or face the collection agencies. I called them up and told ...
As a Costco member, I was sent promotional material to join Wintel and receive a very favourable rate. After talking to a very helpful woman at Wintel I wanted to join up as I could still keep Telus for my basic service but receive a much cheaper service through Wintel. Before agreeing, I asked the ...
Hello, I Have been receiving expenses for long-distance service from Primus when I never actually registered due to their support. After I got the very first statement, I called them immediately and stated that I'd never registered together. Their reaction, "Yes, you did." After ...