In December I received a call from Superior Benefits offering a Credit card with a $2500.00 limit fot the price of a one time $299.00 fee. I was told it would be delivered to my house with in 21 working days of the fee payment. I was told that my interest rate would not be higher that 8%, but usually around 4 to 6 percent.
I had originally set up the withdraw draft for the 23 of December. Realizing that I was not going to have the extra $299 in my account so close to Christmas, I called and asked that it be moved to January 20th. I spoke with Stve Calvin and was told that would be no problem. Well the $299 was taken out on Dec. 23 anyway. I called to complain, and was hung up on several times as soon as I asked for the name of the person with whom I was speaking with.
I got the run arround from a Cynthia, and a Jennifer, and neither would give me a last name. I was told by a Bill Johnson that there was a two week delay because of the volume of calls, and the holidays. I than spoke with a Daniel Lewis who was very nice and seemed interested in helping me. He told me that if it not arrive soon they could issue me a Fedex tracking number. He also informed me that the credit card would not be included in my packet. He told me that I would receive a letter from the credit card issuing bank a week after I received my packet, that I would have to sign and send in and then my card would be issued.
I received a credit repair packet on Feb 16. I called back on Feb. 24 2004 and told them I have not received any letter from the bank. I was told that it sometimes takes three weeks for the letter to get to me. It is now March 8th, and I have not received any letters from any bank, and the phone number 866-554-0556 is disconnected. I feel as though I have been ripped off. No one said anything about a credit repair kit was what was being sent to me until after the money was taken from my account. I do not need this kit nor do I want it. I liked the idea of a credit card for no more than 8% interest. I would like to get this credit card or my money back for the $299 I spent.
Louis
Weaverville, North Carolina
U.S.A.
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