Of course, you're out the shipping charges... They must live on these. Don't be caught or you will pay the tax — shipping two ways!
Procedure for Warranty Repairs or Replacement
If warranty service is necessary, the original purchaser must pack the product securely and send it postage paid with a description of the defect, proof of purchase, and a check or money order for $9.99 to cover return postage and handling to the following address:
Tristar products Inc., 500 Returns Road, Wallingford, CT 06495.
60-DAY MONEY BACK GUARANTEEIf for any reason you are not satisfied with your Genie Bra, simply return your entire product within 60 days, including any and all accessories, directly to us at the address listed below. Following the receipt of a properly returned complete product, we will refund the full purchase price, less shipping and handling. Please include proof of purchase and your mailing address. For warranty service, please refer to the Manufacturer's Limited Lifetime Warranty included with your product.
Tristar Products Inc., 500 Returns Road, Wallingford, CT 06495.
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