Product_name: HP Pavilion dv7-3079wm EntertainmentNotebook PC
Part_number: VM241UA, VM241UAR
Purchase month: 3
Purchase year: 2010
Problem area: boot up/lock up
Serial number: Cnf9405645
Operating system: Microsoft Windows 7 Home Basic 64
Same one as ticket/case # 8037006835, & 8041487649,7501558944
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