A guy dressed in orange came to my house about 8 PM on Saturday may 31. He wanted to sell me a home security system. He was a very smooth talker and polite. He told me about all the ways I could save money by getting their thermostate. Which he claimed was valued at a great deal of money. I don't remember the amount. He said that I would get that free. He also said I would get a health monitoring bracelet for free, smoke alarm, some kind of movement scanner, and two door alarms. I thought it was a good deal, so I agreed to get the system. He told me that the workers would install the system right away. I told him NO. I didn't want men in my house that late in the evening. He said that they were already here. So they came in and drilled holes in my front door and back door. Then they took the thermostate off of the wall, and in doing that, they wrecked the Honeywell thermostate. Then they made a hole in the kitchen wall and put some kind of alarm device there.
The next day, a neighbor told me about vivint being a rip off. So on Monday, I called my bank because vivint had my bank account number. I changed my bank account number so they couldn't charge me anymore. I also found out that vivint had already taken some money out of my account. A few days later, they tried to take more money out of my bank account. But by then, I had closed that bank account. Then I called and cancelled the service the next day. Then on today, May 7, a man wearing a orange shirt came in and took the bracelet back, their crappy thermostate, the smoke alarm, and all the rest of the stuff.
What they left me with was holes in both the front door, the back door, the wall in the kitchen, and the living room where the thermostate was. I don't want other people to go through this, so please let me know if anything will be done about this.
Sincerely, Marjorie
0 comments