Cancelled services with 2 letters as they said first one was unacceptable, then concluded to continue to take money from the account after, when questioned, they said simply that they seem to have forgotten to close the account. This matter is currently in attempt of resolution. ...
Time and time again I requested that Vivint cancel services do to moving in with family after removal from military. I have no home for the security services have ever Vivint has theatened collections if I do not pay for services. I was told today I have to install it in someone elses home in order ...
I called on 08 Apr to cancel their service. I was told I needed to send them written notice with my signature. At first I was going to mail it; however, decided to I called them again, about 20 minutes later, to ask if it was acceptable to submit the written notice as an attachment to an email. The ...
I wanted to end service on 11-19-12 which was my renewal date after my 39 month contract. I was instructed to send a letter, which I did one month before the contract ended and it was registered. So after the request, I waited heard nothing. Then they took another month out of my account, I called ...
On several occasions i have had issues with my system. From false alarms to motion detectors going off at odd hours waking me and my kids up in the middle of the night. Cops have wasted their precious time on false alarms. On several occasions I have lost hours off of work and stayed in for ...
I was with Vivint for over 5 years. When I moved out of the house that I had Vivint’s alarm system in, I rented out that house and left the alarm as a perk for the renters. When I eventually sold that house Vivint wouldn't allow me to cancel the contract even though I no longer owned the home and ...