I applied recently for a Lowe's credit card. GE ref #: K5SP78. My credit rating is good and that is not this issue. My FICA is 943. After applying on line, I received a letter from the Fraud Protection Division of GE Bank. I was ask to respond to three computer generated questions for them to be proof positive that I am truly Harold Newman. I failed on one question which was the Month/Year of your recent mortgage. (Can you remember yours?) When I tried to get the GE Representative to use other means as proof that I am Harold Newman, she was unflappable. Now I get turn-down when reapplying. I love the store and hate GE Bank for their total reliance on a computer generated question to prove your identity. I think you are doing Lowe's Store a dis-service.
What tops this off is GE Bank also service the Home Depot and Sears which I have credit.
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