I r EDitor's UPDATE info:
consumer complaints has been contacted by the owners of the company, they said those who have asked for refunds should see them no later than Monday morning or sooner. Credit to your account can takes 4 to 5 days to actually hit your account,
They again apologized for the delay. We'll see. Consumer complaints is hoping they will live up to what they have promised, we think they will. SO you know, consumer complaints has confirmed 73 refunds so far, and we know there should be many more. Consumer complaints is investigating more on this situation, and we will be posting an UPDATE to the main Report at this web address https://usacomplaints.com/view.Asp? Id=76605
Please be patient, we can only tell you what they are telling us.
ED Magedson
EDitor@Usa Consumer Complaints.com
usacomplaints.com
eceived a phone call on 13 December where someone promised me a $2500.00 credit card, but I to allow them to withdraw a fee of $299.00 out of my checking account.
I asked the individual on several occasions if the amount was $2500.00 because I was so shocked about the amount. The individual whose name was Noreen stated that it would be a credit card which I could use to make purchases with and had a $2500.00 credit limit and within 3 months it could be increase.
After she took all of my information, she informed me that the withdraw would take place on 5 January and I would receive my credit card 15 - 20 days after they received my payment. She then proceeded to give me her name and said I could call her back and gave me an extension number so I could speak directly to her. At this time another gentleman got on the phone and basically asked me yes and no questions about the information I had provided to Noreen in which he informed me our conversation would be recorded. Also, that any questions I might have should be held off until he was finished. However, he finished and then hung up.
I immediately called back and another female answered I informed her of what Noreen had told me and that I wanted to speak directly to her. The individual informed me that Noreen was in sales and she had no way of transferring me to her. I asked this lady about the $2500.00 credit card and was told the same as everyone had explained to me.
On January 6 a fee was taking out of my account from a company called FNBenefits. On 28 January, I contacted someone at 866—933-0338 and informed them that I still hadn't received my credit card. The individual stated that there was a delay and I should be receiving it within the next 7 - 10 days.
On 7 February, I called the number for FNBenefits and explained to the gentlemen that I had still not received my package. He asked me what kind of Resolution I was looking for? He said he could try to get me a refund unless I wanted to wait a few more days. I stated I would. On 10 February I called the 866-933-0338 number and started to explain my situation again to a representative. The first words out of this representative's mouth were what's your problem. I explained that I still had not received anything.
Well, today 12 February I received a package with a bunch of papers on benefits and other junk mail. There was a membership card which had a website to go to to activate my membership. I went to this website www.myworldofbenefits.com and I was unable to access the site.
I paid this company in good faith and expected the same from them. Please advise me or have someone contact me if there is any legal action which can be taken.
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