EDitor's UPDATE info:
consumer complaints has been contacted by the owners of the company, they said those who have asked for refunds should see them no later than Monday morning or sooner. Credit to your account can takes 4 to 5 days to actually hit your account,
They again apologized for the delay. We'll see. Consumer complaints is hoping they will live up to what they have promised, we think they will. SO you know, consumer complaints has confirmed 73 refunds so far, and we know there should be many more. Consumer complaints is investigating more on this situation, and we will be posting an UPDATE to the main Report at this web address https://usacomplaints.com/view.Asp? Id=76605
Please be patient, we can only tell you what they are telling us.
ED Magedson
EDitor@Usa Consumer Complaints.com
usacomplaints.com
In October a Lady from United Benefits called me and said she could get me an unsecured credit card with a $2000.00 limit, and no additional sign up fees. She said it would cost me 299.00 because of my current credit rating. They would be able to take the money out of my account on Oct 18 and I would get my card in 14 working days, so approximately 3 weeks. I said that I didn't want it because the interest would probably be to high. She said that "no it wouldn't be above 10%." She would be my account manager and repot to the 3 credit agencies when ever I made a payment.
So I gave her all of my information. Then as a different lady was confirming my information I told her I had changed my mind about the offer. Well on 10/20/03 299.00 was taken out of my checking account. I called the number that I had for the company (waited 2hrs on hold). And was told that it didn't matter what I did or said they would not refund my money, and to expect a credit card and packet in the mail in two weeks. I called a number of times unable to even get thru.
Finally in November I recieved a credit repair packet, not the promised credit card. Resigned to the fact that my money was lost, I figured I was going to get my credit card. I called the company again to see about the credit card and to ask about a refund. No Way. We do not give refunds. Again they told me I would get a credit card in 2 weeks. Two weeks came and went.in January I called again to see about a refund.
They told me my credit card had been mailed on January 5, and I should get it any day. Well today I still haven't got a credit card, and I still haven't got a refund. I finally got a hold of the company today and now they said that if I do everything in the credit repair manual I should be able to get a credit card in about 3 to 6 months, and they still will not give me a refund. I am so glad that I found your site. Now maybe I can get justice. I will keep you updated on the outcome. Thanks!!!
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