Usacomplaints.com » Miscellaneous » Complaint / Review: Fingerhut - Customer service/shipping. #671546

Complaint / Review
Fingerhut
Customer service/shipping

On April 9 I requested an 18" grill that I've not had the opportunity to locate elsewhere from Fingerhut. I did so this online, and requested and obtained a borrowing limit of $700. The sum total price was approimately $70, including shipping... Therefore it wasn't a higher valued product. This really is my first-order from their store, having gotten SEVERAL magazines. The purchase control went good, but all visited hell next. The verification on 4-9-11 claimed they would ship between 1 and 5 times.incidentally, there is a "free" present included, that they delivered on 4-11-11, and that I obtained on 4-14-11 via USPS. Before the real grill cargo, I directed Customer Support e-mails requesting who the provider could be. They've NEVER delivered some of my emails! I obtained a delivery notice on 4-13-11 stating "Your purchase has been delivered", plus a following range... But with no provider title. On that notice in addition, it stated that " delivery within 10 delivery times". Unsure without a doubt whether it really delivered, I named them-and discovered that it shipped via "Fast". Additionally they stated it might occupy to thirty days for that cargo to reach, which TRULY irritated me. I ultimately discovered that "Fast" works out-of Europe, couldn't get any monitoring onto it, and so I called them back. They (Fingerhut) promises the cargo is in-transit, but couldn't provide mean estimated shipping day. Via mail, I requested to stop my purchase, but haven't noticed from that both. Anyhow, my purchase is allegedly onto itis method, and so I am compelled to sit down and delay. Haven't heard of "Fast" shipping support in the united states. I'm an aged guy, and just am ready to obtain out for food shopping, doctor appts and common little shopping excursions. For that previous three years all my primary searching for all vacations, birthdays, etc. Hasbeen online through some good businesses. Have observed deliveries via USPS, advantages and FedEx, all with exceptional monitoring. This is actually the first and last period that I'll purchase something through Fingerhut. For that heck of it, I delivered their "free" product at a price ($6.65), that we consumed. The "free" present was a inexpensive "toss" of inadequate quality, that we wouldn't have in my own condo. Perhaps they'll provide it to some charity, that will be what I ought to did.


Offender: Fingerhut

Country: USA

Category: Miscellaneous

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