Usacomplaints.com » Beauty & Appearance » Complaint / Review: Fingerhut - Purchase/Customer Support. #626229

Complaint / Review
Fingerhut
Purchase/Customer Support

I'd never requested out of this organization before, but recall my parents obtaining their magazines like a kid. This season, I received a list for Holiday, having a present of credit. I requested a personalized band for my mom-in law for Holiday out-of their "Vacation Big Book". At that time of purchase, I explained towards the repetition this was something special for an outofstate general, that I must be certain of shipping. I had been informed in those days that I really could anticipate a maximum delay of 14 days to get a personalized product, and so I went forward and put the purchase. The next day, I called back again to discover easily might chage the dimension since I'd inadvertently requested a size small. I had been informed in those days when they terminated my purchase, it might occupy to 60-days to obtain my reimbursement. That representative assured me that I'd possess the item at hand within 10 business days and recommended I go to some jeweler and also have it measured easily couldn't delay the 60-days for my reimbursement. I named their laugh of the customer support quantity today (12 business days) following the next telephone call and was informed that they've a delivery day of December 26 and that I ought to receive it 2-3 days next. When I was handed up the type of administration, I had been informed that I really could not obtain a reimbursement since the product had been delivered, although not five minutes before they'd explained it'dnot deliver before 26th. After I pressed about the delivery problem, I had been informed they wouldn't supply me with any type of following range or might they provide me their "vendor's" info to ensure that I really could attempt to contact them straight. Additionally they attempted to express that since this product is originating from some other supplier, they couldn't return this purchase, that will be definitely absurd, they required the cash out-of my bank account within 2 times and that I am certain that they'd have the ability to place it in exactly the same period of time (thank God used to do not opt for the credit they provided me). It has all left me in times where I'm out over $150 with no present and all I acquired from their customer support was a "we are able to do this since your purchase currently delivered", "We're sorry for the trouble", "Your purchase won't deliver until December 26th, nothing we are able to do about this since it delivers in the merchant." Am I alone thinking this seems like lots of bullis feces??? Cannot return my cash since it currently delivered, however it wont deliver until nearly 3 months from today??? Our advice to anybody scanning this article would be to NEVER conduct business with one of these individuals... You're doing yourself a benefit and preserving lots of disappointment for this guidance.


Offender: Fingerhut

Country: USA   State: Minnesota   City: St. Cloud
Site:

Category: Beauty & Appearance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google