Usacomplaints.com » Miscellaneous » Complaint / Review: VitalChek - Terrible service. #654974

Complaint / Review
VitalChek
Terrible service

I've had a experience with VitalChek. I had been significantly perturbed to learn that a personal organization includes a monopoly on acquiring birth records from the government organization, but I required the doc rapidly, and so I thought I'd little option. I paid $37 to obtain my Illinois birth certificate, subsequently discovered I had a need to publish a "confirmation of identification" type. I experimented with send a duplicate of my driver's permit towards the quantity supplied, just their fax point wouldn't reply. There's no customer support quantity to contact outlined on the site — you have to publish a contact techsupport request. I did so this, but got no response. Therefore, I looked the Web and discovered several to contact. An indifferent-appearing consultant offered me another fax number to test. I acquired exactly the same outcome — no solution. Next, I came across use of a reader and scanned my permit right into a PDF-file and submitted it to VitalChekis website. Following day, I obtained a contact saying the permit was "illegible" (totally false) which my trademark was lacking in the type (likewise totally false). I named customer care again and requested them why they mightnot read a completely great PDF-file and was informed that their technology people required a bigger content of the permit and didn't are capable to expand pdf documents. I am thinking why this main organization allegedly can't do what any free pdf viewer may, specifically expand a PDF-file as much as 6400% if required — seems totally WORTHLESS in my experience! I've resubmitted the permit picture again, increased towards the necessary 200% and am today waiting to determine if my purchase may really be prepared. I've currently lost over per week with this "show" support — haha! Prevent vitalchek such as the trouble if possible!


Offender: VitalChek

Country: USA   State: California

Category: Miscellaneous

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