Usacomplaints.com » Shops, Products, Services » Complaint / Review: Petco - Inexperienced, untruthful, uncaring. #381676

Complaint / Review
Petco
Inexperienced, untruthful, uncaring

After I read the rip off report regarding this Petco I felt I had to document my awfull experience. I brought my Cavilier King Charles Spaniel to Petco to ne groomed. I specifically discussed the fact that a main characteristic of a Cavilier King Charles Spaniel is the shaggy hair around their paws. I specifically stated not to cut the hair around the paws.

I even left my cell phone with the groomer if they encountered any problems. When I picked up my dog all the hair was shaved off the paws. I was horrified. They told me someone tapped on the glass while the groomer was cutting around the paws & the scizzors slipped, Instead of calling me the groomer shaved all the hair off the paws, top & bottom. It has been more than a year & the hair has never grown back to the characteristic of the breed. I will never take my dog there again...


Offender: Petco

Country: USA   State: Florida   City: Melbourne
Address: Wickham Rd

Category: Shops, Products, Services

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