Dorothy Lala placed order # 5454821 on 5/6.
The order was never received!
We called the customer service center and were told that the order shipped (FedExSmart Post) and was at the post office. They could not confirm package delivered. They could not help us!
We went online with FedEx and found FedEx tracking #9102188907059383651605.
It showed May 13 - San Antonio, TX / In Transit...
We went the post office and they explained that the record shows in transit, but not delivery to the post office. They did not have the package!
We called again to customer service center and info them of all the actions we have taken. They could not help us, so we requested a refund!
After 10 days, we called the customer service center again.
Again they were no help.
We have done our work to resolve this and how we ask the Haband Co do their work. We are requesting a refund!
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