I ordered a mannequin from this company on december 1st paid for it in full then waited. 5 days later i emailed them to see where my order was i was told it was on backorder! So i asked if i could choose another mannequin that they had in stock. I got a link with a photo of the mannequin they had in stock i liked it and changed my order. 2 days later i got the package i was happy with how fast it got to me. I did not open the package until january 4th when i opened the box it was the wrong mannequin. I contacted mannequin hub and told them the problom the owner by the name of DOV said i am sorry about that please send me info on what item you got so i did i gota responseafter 3 days! When i got a message back from dov he acted like he had no idea what i was talking about. So i asked him if i could send him a photo of what item i got he said yes so i sent 2 photos. After 2 days of waiting with no response i sent another message to him on the main web site asking if he got my photo and what was going to be done. He said yes i got them sorry but the mannequin you ordered got redone at the factory thats why it looked different. This was a lie! For one the mannequin i wanted was a flat white and itseyes where closed. But the mannequin i got was a gloss white with the eyes wide open! I then asked could i have a replacment he said no i dont have anymore how about a small refund of $30! I could not belive it i had paid $155 for this stupid thing and got something that i was not happy with! And now all i get back is $30 and haft to keep a mannequin that i do not want. Bottom line this company is a joke! Do not order anything from them they lie and will not fix anything that goes wrong this company is not even a real mannequin company it is some guy working out of his house drop shipping items from REAL companys. So if you are looking to order a mannequin skip this site all together it is not worth the time or the trouble and in the end you get something you did not want and you will not get the item you wanted or a replacment. Better business bureau will hear about this web site before i am done.
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