I was there with some of my family when a lady in her 60s fell and hit her nose on the indoor playground structure and was bleeding profusely. When I ran to get some help the cashier and the manager just stared not knowing what to do and when I mentioned that there was blood on the structure thy again stared and then the Manager said no one would be able to clean it up until later in the day. I was in shock as to they weren't concerned that kids could get who knows what from being in contact with the blood. So I told my mom what they told me and she requested a bucket and something to clean it up herself with. So she did and they just stared at her and was going to take the cloth that she just used back in with the trays and sch they just washed with. Needless to say we all were in such disbelief that they didn't seem concerned or the first thing about cleanliness and didn't seem the least bit concerned for the poor lady who was so embarrassed.
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