My account was closed to future purchases by the credit card company. I paid off the account. I accidentally overpaid the account and cannot get them to refund the amount overpaid.
I have sent numerous letters over the last 8 months to no avail, they still have my money. I cannot reach a "human" it is all automated. Now when I put in my credit card # it tells me it is not a valid credit card #. I cannot access my account through the website anymore. So I guess they think they can keep it.
I have considered contacting an attorney to see if they can collect the money. But, that will create attorney fees that I cannot afford. It is like this credit card company never existed.
It is like they have dropped off the face of the earth.
If I had underpaid the account. I know they would be contacting / hounding me to pay the remaining balance.
The thing that really gets me is I paid this account every month on time and was never late. I even paid finance charges. (Wonder if I can charge them finance charges & lates fees this is going on 9 months overdue).
I would like to know if this has happened to anyone else & if by some chance their is a pending litigation filed against this company. If so I would like to join in and get my refund (maybe a little extra for all my trouble).
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