Dear Sir/Madam,
My name is Anu valsakumarrema. My wizard number is 2LNO9J. Actually I am Avis first Member. I have been renting with you guys from so long and i always preffered you guys. When i became a Avis first member i came to know that you guys give me free weekend rental, So when i called you guys, you told me its already been sent to my email id. When i said i didnt receive anything through email, one of your representative she gave me that day the coupon number. Since i was driving and i didnt have pen at that time, i asked her, can i call you back to get this coupon number. She said yes. So now i need to use this coupon to book a reservation, but i called all possible avis number during the weekend. They gave me Customer support number to avail the coupon info. 18003527900. Since they dont work on weekend, i had to wait till monday and call them during my office hrs. So i did call, the customer service rep whom i talked with is Teresa Walker (1559), Even though i told that i am avis first member and i am not lieing about the coupon, she / he acted so rude to me. She is so impatient and wasnt listening to me atall. This kinda customer service is unacceptable from reputed company like avis. She is like constantly i cannot find any coupon in the system. Which is really really unacceptable. Because i Swear that you guys gave me a free weekend rental coupon. I am in the urge to get that coupon to reserve my car, so please take necessary action and i would really appreciate if you could get my coupon number as early as possible. This is really making me to feel bad, that to get a coupon i called several number and i wasted so much time and energy and still nothing. How come she is saying that there is no info in the system? As a Avis first member, its a simple logic that we get free weekend rental. Anyways i really hope that you can do something about it. Thanks for your time.
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