To whom it may concern;
I was was shoppimg at the Anaheim hills location, and I ran across a sale on diet DR Pepper; however the shelf was bare of the item I needed. I spoke with at with 3 sales representives. All who quite polite, but unable to help me with my problem. I understood the policy of no rainchecks, but feel the policy is unfair to the consumers. There was no written policy statement anywhere around the products I wanted to purchase that referred to a limited to stock on hand or no rainchecks available. I'm am responsible for 3 children and when a sale comes along for the products I use in these troubled economic times I feel the sale prices and rainchecks are very important. I'm very disappointed with this unwritten policy. I also understand that I'm only 1 consumer speaking out; but also I'm a consumer who has spent close to $2000 dollars in that location since October, and will consider all opitions when shopping in the future.
Thank you
Steve Roberts
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