Usacomplaints.com » Miscellaneous » Complaint / Review: Pro Tel Communications - Pro Tel Long Distance Communications ripoff You can t contact them to cancel. #57065

Complaint / Review
Pro Tel Communications
Pro Tel Long Distance Communications ripoff You can't contact them to cancel

Boy do I feel stupid, but here goes my experience. I joined this company called Momswin and needed a good long distance provider. Well I received a call from a lady marketing a new long distance service stating that if I joined their service I would be able to talk unlimited for 39.99 a month (long distance) without changing my service provider. Well my hearing isn't good because I thought she said All Tell Communications. So they took me through the recording of verifying your checking account number and I thought it was legit.

Well I decided to go with Talk America and cancel Pro Tel (which I was told that I could cancel as long as I call their toll free number, when I called the first time I reached a recording prompting me to press 2 for long distance services, I pressed 2 and was on hold for almost 25 minutes. So I hung up. The next day, I had my mom try to call them and she reached the same recording prompting her to press 2 and was on hold for almost an hour. Then she tried a different option of pressing 1 and they referred her to another toll free number, which was disconnected.

Needless to say, I had to pay my Bank to stop payments on any checks that are automatically withdrawn for 39.99 a month. It is 26 dollars to stop payment on a check, but it's worth not having them withdraw every month out of my account.

I don't know what to do. The company was just a scam. I can't get my money back because I don't even think the address they gave me was real.

Diana
Ohio
U.S.A.


Offender: Pro Tel Communications

Country: USA   State: Florida   City: Clearwater
Address: 14001 63rd Way North
Phone: 8778444565

Category: Miscellaneous

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