Complaint / Review
AT&T Long Distance
Long Distance Switched Without Consent After Months of Sales Calls

These people called me soliciting business everyday for months. I asked them repeatedly to stop calling until one day I thought the customer rep understood and the calls ended. 2 months later I found out they took it upon themselves to switch my long distance to them!!!
I had a great deal with Sprint long distance since I use them for my cellular (flat rate regional, toll and long distance for $15.00 a month). I've had this for over a year! Why on earth would I switch to AT&T. I explained this to the customer rep!

I am furious. Now they are billing me about $130 for charges over those 2 months. They are nuts. I'm reporting them the State Attorney Generals Office, Better Business Bureau and the Federal Communications Commission!

They tried to say they would call me back to play the recording of the authorization they had archived they say I gave them. Of course, I never heard back from them.