Usacomplaints.com » Miscellaneous » Complaint / Review: Quantum Research, GomegaFX Trader - Ken Herbert, father and son... ForexProfitPro. Bogus Guarantee Policy, they take the money and run. #566435

Complaint / Review
Quantum Research, GomegaFX Trader
Ken Herbert, father and son... ForexProfitPro. Bogus Guarantee Policy, they take the money and run

To any and all considering the Gomega automatic fx trader;
BEWARE! Quantum Research and the Herbert's do some slick marketing by limiting sales of Gomega to specified periods... You are afraid to miss out on this fx marvel.
However, once purchased to the tune of over 5,000 and set up by the support personnel themselves (who are very nice, by the way) this "go live your life" automatic forex robot proceeded to take a 50,000 demo account opened in April down to 22,000 by October.
Remember there are many variables in forex trading, which is why I ONLY had the Gomega (Forex Profit Pro) support staff install and update the robot. I even paid for a VPS service to run it 24/7 so that trades wouldn't fall through the cracks.
After giving up hope on this expensive robot in early November, I notified Quantum, and sent the file of my FXDD account to them for "processing". At the time, I was told it would take 4-6 weeks. That was november... It is now March.
Despite repeated emails, a UPS demand, and finally, filing a small claims action... I have yet to receive my refund... Oh, by the way, the website refund policy claims that if you run it properly for 90 days and it fails to show a profit, they will refund your money.
Don't hold your breath!!



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