Usacomplaints.com » Miscellaneous » Complaint / Review: Eagle Warranty Corporation - Unprofessional, rude, horrible customer service. #563116

Complaint / Review
Eagle Warranty Corporation
Unprofessional, rude, horrible customer service

Hi, I totally agree that this company is horrible! I got a warranty through a dealership. I had over 3,000 bucks of work done on my vehicle and the repair shop wouldn't wait for a check so i had to front the money. I was told that I would received a check in 2 wks. Well i had to constantly call them, then one of the reps accused me of calling the day before and began yelling at me, despite the fact that i actually hadn't called in over a wk. It was horrible. I sent emails with complaints. I was finally able to get another number for some sales guy with the company from my dealership. He said he was meeting with the owner and would discuss the matter with him. Eventually, like two months later, i finally got a check. (the check was sent to the wrong address as well despite the several calls placed updating the address)... This was a horrible experience and even so, I was only reimbursed like $400 compared to the 3,000 spent!!! &



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