I placed an order with this company to get a match of hollister's august perfume, I'm not here to complain about the actual product because even though i wasn't satisfied with it i won't hold it against them. But, the thing that is making me very frustrated is the fact that it's been over a month and I have yet to get my refund. UPS says that the packages got there on january 6th and when nothing happened i emailed asking what was going on and was then told that the refund was put into the system and i should have it within 7 to 10 business days. Its been over 2 weeks and the company has stopped communicating with me. Can anyone help me out?
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