Usacomplaints.com » Miscellaneous » Complaint / Review: Norton - Symantec Corporation - Norton, Norton, They wont honor subscription if you have to reload the software, virus got through norton firewall. #559059

Complaint / Review
Norton - Symantec Corporation
Norton, Norton, They wont honor subscription if you have to reload the software, virus got through norton firewall

SEPTEMBER I purchased Norton 360 for 3 computers. The subscription was for 2 years.
January one of my computers picked up a virus. Norton didnt catch it and still is oblivious as I had to use other software to eliminate the virus. I recently reformatted a laptop with norton And when I reloaded the Norton software, my software key didnt work, saying I had used up all The activations. I had 500 days left of subscription. I had only activate 3 computers once each.

I wasted my time calling the tech support, some guy Sankrath, and he said he would try to activate my Subcsription by remote. So I watched this guy try putting in the code several times, Gee I already Did that and explained that to the guy. He said then I must contact the software vendor where I purchased The Norton 360.
In other words he told me to pound sand.

Software is a free download and blew away the virus. Thanks Norton,
and Good bye you bunch of turds.

So note this. Norton doesnt always protect your computer,
nor will they honor your subscription if you have to reload it.

Sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company. Plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome.


Offender: Norton - Symantec Corporation

Country: USA   State: California   City: Mountain view
Address: 350 Ellis Street
Site:

Category: Miscellaneous

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