WARNING: Don't be surprised if you order a product from this company and it doesn't work on your computer... AND you don't get a refund!
I ordered a software program from Universe Software GMbH and it didn't work on my computer. I kindly asked for a refund and this is the response I got from Armin Gandecki:
"No, you have register the program. We give you the possibility to test our program before you bought it. And in this case you can find out if the program works on your system"
This guy flat-out told me "NO" I can't have my money back. What kind of business just tells their customer "No, I'm not giving you a refund?"
His reasoning was I had the opportunity to download a trial before I bought the program. Ok, great, who cares? The point is, the software did NOT work on my computer and I want my money back!
Why in the world would you take money from a customer if your software does not work on their computer? That's greedy and it's just bad business.
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