We purchased a Gulf Stream, Gulf Breeze 531bh, 32 ft fifth wheel from RV Wholesalers.com in March. I picked up the RV Friday before Easter. It was a 600 mile trip home. The same day I purchased the RV the slide out came out as I drove down the interstate. It was late on a Friday of a long holiday weekend so we didn't turn around and take it back to the dealer since they were closed, mistake #1. Used straps from an all night truck stop to hold the slide in the rest of the trip. Not much fun!
I had the slide out fixed and the first trip to the West coat was in June. You Guessed it, the slide out broke twice on this trip. I got it back home after fixing slide myself. After returning home I find out no one will work on a Gulf Stream product because they wont pay warranty claims. I search all over Colorado and Utah looking for a dealer to do the work. The rest of 2008 the RV sat in my Drive, unusable. Finally found a dealer to repair the RV in Jan. They were over 200 miles away. I took the RV to the dealership for repairs in Jan. They had the RV until April. On the 200 mile drive home the Slide broke again!!!
When I got the RV back to my house not only was the slide still broke, I found it had sustained water damage from a leaking roof. I talked a local dealer into looking at the RV at my expense. Because of major water damage they advised me not to stay in the RV because of mold. The roof had leaked since new and now the roof, rear wall and side wall were all full of rot and mold. Local dealer indicated the trailer was probably a total loss and refused to work on it further. They figured the slide problem was a design flaw. They did seal it up so it did not get further damage.
After working with Gulf Stream from the start of this mess, they agreed to come get the camper for inspections and repairs. After over a year of owning it and not being able to use the RV, the factory picked it up in June. The trailer stayed with Gulf Stream at their factory all summer. This was summer #2 that I could not use the RV. I could not get any info from Gulf Stream and finally hired an attorney in August. After hiring an attorney, they wanted to talk and bring the camper back, no info, no communications, and not covering the attorney fees. On top of it all, the selling dealer wouldn't even return a call.
It is now Feb. Gulf Stream Still has the RV. I still have payments and now have attorney fees for 6 months of Gulf Stream stalling.
If others are having the same issues, we should join forces. My pockets aren't deep enough to keep fighting with them and I think that is the tactic they use to avoid legal battles.
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