Usacomplaints.com » Miscellaneous » Complaint / Review: Kaiser Am Wiener Platz - Deducted money from credit card without my authorization. Miss-use my credit card, German. #556440

Complaint / Review
Kaiser Am Wiener Platz
Deducted money from credit card without my authorization. Miss-use my credit card, German

I booked the hotel "Am Wiener Platz, koln, Germany "from booking.com website for 25 Jan and provided my credit card details. While check-out on 26-Jan, I paid the cash money at reception and took receipt. But hotel again deducted money from credit card on 31 Jan. This is miss use of my credit card details that I passed to hotel at the time booking. When I enquired from hotel for this transaction, they said I booked the hotel for 30th and 31st Jan as well. Which is not true since when I asked them proof/request of booking, they do not have any request/proof from my side. Let me know way to get my money back.


Offender: Kaiser Am Wiener Platz

Country: Germany   City: Koln
Address: Genovevastr. 10 - 14, M
Phone: 49221623050

Category: Miscellaneous

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