Usacomplaints.com » Miscellaneous » Complaint / Review: ASN American Sales Network - I was told I was being charged $27.95 (S/H) for their services, THEN they ACTually charged me $99!. #555769

Complaint / Review
ASN American Sales Network
I was told I was being charged $27.95 (S/H) for their services, THEN they ACTually charged me $99!

I was cruising on the I-net on CareerBuilders (a job search Site) and came across American Sales Network. They offered help for people looking for work - they are essentially Headhunters, and hook people up with Job Opportunities (or so I gather).

I ended up on the phone w / one of their reps, and he talked me into signing up for their services; I was told I would be billed "$27.95 shipping & handling". So, imagine my surprise when my Bank Statement showed a charge for ASN for $98.99!!! I called ASN up, complained loudly, sent a scathing E-mail or two;I was told that in addition to the Basic Service, I had been sent a "course to check out" (for which I was sent a Very Thin book about 8" x 9" x 1/4" thick). The rep explained this accounted for the extra charge. I told him in No uncertain terms that I thought I had been scammed; he said the initial $27.95 S/H was NOT refundable; but he could issue a credit on my card for the balance of approx. $66. (BTB, I was NEVER told by the rep on the initial call that I would be paying extra for this "course".)

I told him this was not good enough and that I planned on getting my bank involved & would file reports against ASN. He stood his ground, and would Not refund the whole amount. Long story short, I DID get my bank involved; they managed to get the whole amount ($99) taken off my balance; however, this took a few months and several reports/forms being filled out & sent back & forth between the bank & myself.

My Conclusion: IF you do use ASN (and I'd recommend NOT doing so) Be VERY careful about what they are charging you for; get it all spelled out; and don't agreed to any extra fees.

In short, it seems to me that ASN is rather dishonest in their approach.


Offender: ASN American Sales Network

Country: USA   State: California   City: Santa Monica
Address: 1223 Wilshire Blvd
Phone: 8669290091
Site:

Category: Miscellaneous

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