I also purchased a Phantom 999 from this company. When I received it I
saw that it is a Motorola manufactured in 2003. I connected the box as
directed by their setup guide after being setup I was unable to receive
digital channels that I already paid for from my cable provider.
Further no matter how I connected the audio cables I was unable to
receive any sound at all not even static. I contacted the company by
phone which no one answers. The voice mail message says that they only
respond to emails. I have sent three emails advising of the problems
with their product and have not received any response from them. I
should have know that something was wrong when I saw that they would no
accept any returned item if it was shipped via the USPS. Could there be
a [possible federal violation if the product was shipped via US Mail?
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