I payed shipping of free DVD package on 4 January. My free 30 days trial membership starts. I waited for 3 weeks and then submited a ticket. No answer.
I submitted another asking to send me my DVD. I noticed a lot of strange things inside memberships office,
There were no contacts data and support desck only inside.
Then I submitted a cancel ticket It was 29 february.
His cancellation policy says:
"You must submit a written cancelation request ticket to our support center 72 hours prior to the next re-bill date."
I was in time. I didn't recieve any answer but ny account was suspended for 3 days.
02-Feb 11:00: 03 PM I was charged $67 for next month.
I could see the adress from my affiliate link contacts area before
but now it is not valid (yesterday before charging money it was)
They say" At this time we are not accept any new members..."
So I lost money, I have no my DVD package, I can't cancel my membership,
No one of my 4 tickets is answered.
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