I have three kids, two who needed eye exam and glasses. After the exam the office manager "Melinda" told us "they have no eye-were coveredby healthy kids insurance in this office and we have to pay for the glasses". So we end up paying $290 for each one of my kids, then she said "they will take a week to ten days to be ready" and that she wouldcall us.
We went shopping at Sam's clup, there we found better brandname glasses with warranty at $40 with better UV, TV protections all thatincluded in the price, were Melinda charged us over $160 just for the UV, TV protections.
So I called this office to cancel my order with in 40 min of putting the order that will take 10 days, I was told can't do that. We said okay. Waited for 14 days and no call no glasses nothing.
When I called to check on the status. I was told they forget to order the glasses..
Thank God for Using mycredit card, Because I had to dispute the charge for none received order, and file complaint with theinsurance company.
Be careful and aware. Go towallmart, Sam's clup, sears. Any one but this ripoff office
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