False Advertising / Bait & Switch
My husband was in need of contacts and or glasses. He lost one contact and both pairs of his glasses were broken. I called America's Best Contacts and Eyeglasses to find out how long it would take to get glasses or contacts and was told it would be same day serivce. I also asked about charges for services and if they had any specials at this time. I was told they had 2/pairs of glasses including lenses and eye exam for $79.99 and 2/pairs of glasses including lenses and eye exam for $99.99, I was also told eye exam for contacts, 1/pair glasses including lenses would be $107.99. I scheduled an appoitnment for my husband on 2-19-02 at 4:45pm, he was not seen until 6:20 pm. After his exam he began to pick out frames etc., he picked a frame that was 2/$79.99 but we were told it was going to cost us $184.41 for his glasses, because his lenses have to be special ordered, then we were told his contacts were going to be $129.00. We were told that they would put a rush on his glasses so that he would have them in a few days. It is now Friday 2/22/02, they have no idea where his glasses are or when they will be available.
Donna
Saint Ann, Mousouri
0 comments