Usacomplaints.com » Miscellaneous » Complaint / Review: Texas Moving Services - Nationwide Moving Services poor communication, lie, under estimate, not dependable, poor service. #551927

Complaint / Review
Texas Moving Services
Nationwide Moving Services poor communication, lie, under estimate, not dependable, poor service

This company is friendly until they get your credit card number and then all communications stop. They outright lie. Examples include, but are not limited to, the following: 1) "We are not brokers, we own out own trucks and the drivers are our employees" The truck turned out to be a U-Haul and the drivers worked for some moving company out of Florida. 2) "I will give you my personal cell phone number and please call me if you hve any problems or questions." After the truck did not show up on the promised day, I tried to call this number, sent texts to this number, and emailed the individual and received no responses. "Ken" never answered his telephone. 3) "Our drivers have at least 3 years of experience." At what? These drivers were the most unprofessional movers I have ever worked with. When asked where they stayed the previous night, they said in the truck. One slept in the cab and the other in the back—I assume on a couch that they were moving for someone.


Offender: Texas Moving Services

Country: USA   State: Texas   City: Kaufman
Address: 11 Oak Creek Drive, Suite A
Phone: 2142563831
Site:

Category: Miscellaneous

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