Ordered a Christmas gift for my dad from geeks.com. My dad couldnt get it to work so my husband (an IT tech) took it home and tried and tried to get it to work. I contacted geeks.com and they sent me a return label slip but informed me of their "policy" "Shipping fees and/or Return shipping costs are not refundable and are the sole responsibility of the customer" Now I can understand that if I i just didnt want the item but the product they sold me was DEFECTIVE. I have NEVER had to pay to return a defective item to ANY online company before. And dont try calling or emailing them about it because they are rude!
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