I started seeing ads for the "Magic Jack" on TV - I DID NOT do the proper research and guess what! It doesn't work - I know I know you are shocked and stunned!
Anyway I contacted their on line live "support" and all the dingbat did was tell me that my internet provider isn't good enough. "High speed internet" apparently means the provider of THEIR choice. Now I have to argue with them over a refund which they claim, dispite their "30 day trial" they do not owe me. She attempted no other trouble shooting of any kind but took her sweet time about it. Then flatly refused to put me through to a supervisor.
I wanted to get the warning out in case any of you were thinking of getting one. I doubt you will be happy.
I spent 45 minutes looking on their site for contact information to complete this report and I never did find even a phone number or City or anything.
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