Complaint / review / scam report
Coffeeroastersdirect, Seattle Coffee Direct
Shipped coffee after i cancelled account. I returned two shipments. Was told refund was due in 30 days. Called 6 times... Another 10 days refund. Finally phone started. Leave message on 11/02/09

Complaint / review text:
Seattle coffee direct was offered on Facebook as means to points on game.
No mention of cost or shipping details.
Initial offer of 2 mugs and 2 lbs coffee cost $25.00
Before I could open intial offer. 09/18. First shipment arrived. I called
to cancel account on 09/30/09. And shipped first shipment back
at my expense. $8.70 via usmail.
Second shipment arrived 10/02 and was refused.
I called Seattle coffee to ask why I got second shipment? They said it was
"already shipped" before I cancelled 09/30. So I would be refunded upon it's
return. Along with first shipment.
The second shipment was re-delivered to me 10/09.. Evidently not returned by ups.
Packages left at my door.
With second shipment $39.70 was deducted from my bank account 10/02.. Over
drawing my account. $35.00 odfee was charged to me.
On 11/02 Seattle Coffee confirmed both shipments were received at their end and refund
was in process. 11/12 still no refund. I was told another 10 days.
12/02 phone at Seattle Coffee started "leave a message".. No return calls ever
received by me. For the next week I left messages... No return calls.
Finally on 12/08 phone became inactive...
Today I got email from "Coffee Roasters Direct" with account password and link.
Tried to link, but re-directed to their official site and pass word did no work.
It asked for me to "register" new account info.
Google advised action sites for reporting fraud.

Contact information:
Date:


0 comments

Information
Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.