I tried to work with this company to manufacture an iron patch related to my military service. I sent them the art work with instructions of what was needed. Samples kept coming back with colors changed and details missing. After giving the same instructions for the fourth time, I tried to find out what was the source of the problem. Turned out to be the customer service representative. When questioned she became indignant and canceled my order, and charged me a cancellation fee. Later I found the owner had called my residence and left a hostile message on my answering machine.
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