I just wanted to write a letter in thanks to loud security for working with me. After my husband lost his job, we fell behind on many of our bills including this one. While we avoided the calls in the beginning, we finally spoke with them and got everything worked out.
Loud security took out all late charges and froze our monitoring for 3 months to give us time to play "catch up". I spoke to the owner, John, and he was very understanding about the situation and just asked me to stay in contact with him. He also let me know if I needed to extend the 3 months that he was willing to work with me as long as I would keep in contact with him or his office.
I cant tell you how hard it has been working with other companies to get the same level of service.
Thank you, Thank you, Thank you.
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