I recently booked a flight through cheapoair for $776. On the booking page it states: "Your credit card may be billed in 2 charges totaling the above amount... Your total will not exceed the above amount."
Credit card statement came showing 2 charges totaling $785. C/S rep says there was a price increase at time of ticketing and refused to refund the excess amount charged. I agreed to pay $776 not $785. I know it's $9 difference but I have NEVER encountered this hidden fee scam at any other travel sites. You mean if you "claimed" at time of you ticketing, the price went up $200 and I will be stuck with that amount? Don't think so. If what I agreed to pay is NOT the amount you will charge my credit card, THEN SAY IT!!! I can go elsewhere! Quit this hidden charge scam! Don't put on your webiste "Your credit card may be billed in 2 charges totaling the above amount." because it's not true; don't put "Your total will not exceed the above amount" because you KNOW it will exceed the quoted amount for whatever reason you give!
What I want cheapoair to do? Simply refund my $9!! That simple.
I will never use cheapoair again nor recommend to anybody. Fortunately $9 is a small price to pay to learn my lession about this company.
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