Usacomplaints.com » Traveling & Tourism » Complaint / Review: CheapOair.com - Hidden fees New York. #473358

Complaint / Review
CheapOair.com
Hidden fees New York

CheapOair.com shows up as a search site that specializes in finding cheap airline tickets just like the other ones like orbits, priceline, travelocity, etc. The thing is the price they offered me was higher than the price I could have gotten by booking directly through the airline and along with the higher price quoted, they dropped a booking fee of 24 dollars on my credit card bill for them "helping me" book a better price. Better price? No way. This airline ticket was booked by me online as an E ticket, and they just tack on the 24 dollars for doing nothing. When I called to ask about a price match they told me they are a travel agency. No where on the web page does it say they are a travel agency. I did not need help booking a ticket. All I needed was a search page to find the fare then I would click through to finish the deal. They did nothing for 24 dollars, including giving me a price higher than the airline actually sells the flight for. That is a double whammy. They billed the CC as a tax for 24 dollars. Thats fraud as well. The tax paid on the ticket was billed with the ticket price. They drop the booking fee as a separate charge but continue to try and hide it as a "Tax" on the CC bill. This business deserves to be avoided. Book your tickets somewhere else. You cannot trust the price quote they show. It is not the lowest price. Before you buy the ticket, they show the price you will pay but it is not a list of the items broken out to see what you are paying for. They just lump the fee in with the ticket price and taxes to hide the $24 fee. You only see it when It comes in as a separate charge on the credit card bill.


Offender: CheapOair.com

Country: USA   State: New York
Phone: 8666369088
Site:

Category: Traveling & Tourism

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