I had purchased some music from FYI and the salesperson asked me if I'd like to receive a free trial for a magazine of my choice. I agreed to receive some free issues of People magazine after being reassured by the salesperson that I would be mailed a cancellation notice in the mail.
I never received the cancellation notice, but did have a debit on my account for the subscription I never cancelled.
I called the company listed on my bank statement, TWX, and after tolerating the world's worst automated telemarketer, finally had the subscription to People cancelled and the charge refunded.
Three months later, completely out of nowhere, this company started sending me US Weekly issues. I did not request this, nor signed any slip agreeing to this.
Within a week I had been charged yet again on my account for a magazine I did not request.
I called again, went round and round with a computerized nitwit who kept asking if I was sure I wanted to cancel my subscription, and finally had this 2nd mag cancelled.
At no time, I repeat, AT NO TIME did I ever receive a cancellation notice for either magazine as I was told by the salesperson I would.
This company needs investigating, and anybody who defends it is probably an employee.
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