Usacomplaints.com » Miscellaneous » Complaint / Review: T-Mobile - Charged for 3 Minutes of International Calls I Did Not Make. #503501

Complaint / Review
T-Mobile
Charged for 3 Minutes of International Calls I Did Not Make

I received a bill from T-Mobile charging me for 3 minutes of International calls I didn't made on my phone.
I called their customer services to report the charges. I was told they can only refund half of the charges. After, speaking with two lousy and rude reps; I ask for my services to be cancelled less than 5 seconds this rep cancelled my services. I was unable to access my account online. I have never experiences such services before.
T-Mobile are charging their customers for services not use on their phone.


Offender: T-Mobile

Country: USA   State: New Mexico   City: Albuquerque
Address: P.O. Box 37380

Category: Miscellaneous

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