Any mail order plants are going to come smaller than we anticpated because of logististic and the nice catelog pictures.
But this company's customer service is terrible. Don't expect your order to come in a timely fashion. Maybe that is because of the nature of fresh plants but if you put the plant on your cover you think you would have enough on stock... It took weeks to months to get my orignal order which was rotten when it got here. So you figure call them up and get some replacements? No way you have to send them the orignal box label to get a replacement which has been over a month ago.
So save the box and anticpate that your order will not be right.
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