Colonial Bank is double charging NSF fees. This has happened to me more than once. I admit the error was mine by having the overdraft at all. What gets me is if you have a charge pending and the money is there, but another charge comes through first, they charge for BOTH charges! I had over $190.in my account with $165. Pending for the electric bill. My mistake was thinking I had already paid the phone bill of $95. With the $190.in my account, showing $165. As pending, the $95. Hit, and they charged me a $38. NSF fee, then, when the $165. Came in, they charged me another $38. NSF fee also! Plus $7.00 a day until the overdraft is covered.
I'm sorry, but basic math says if I have $190. Dollars, either the $165. Gets paid OR the $95. Does. They do not both get charged overdraft fees!
Arguing with the customer service is a waste of time!
I'm changing banks just as fast as I can stop my direct deposit!
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